New 988 Hotline Create to Help Those In Crisis
A national hotline that was recently launched is intended to provide easy access to help for anyone experiencing a mental health crisis in much the same way that 911 connects people to emergency services.
The 988 phone line, which Congress established in 2020, launched on July 16th.
The three-digit number will take over for the existing National Suicide Prevention Lifeline — which will also continue to be available at 800-273-8255 — but with an expanded mission. In addition to offering support to people at risk of suicide, the hotline is designed to aid those facing all sorts of mental health crises or any kind of emotional distress.
The number will be available by call, text, or chat 24 hours a day for those who are struggling as well as anyone worried about a loved one who may need crisis support. Individuals who reach out will be connected with a trained crisis counselor at one of 200 local centers who can provide support and resources. If a local center is unavailable, callers will automatically be routed to a national backup crisis center.
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