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Employee COVID-19 Update 4-28-20

Employee COVID-19 Update 4-28-20

Hello, HSI & WARC Team!

It was great getting to connect with everyone who was able to attend the All Staff Zoom meeting last Friday! We hope everyone is well and building on these opportunities for reflection, transformation and growth as we continue our social distancing efforts.

The following is a recap of some items that were discussed in the meeting including an update of where things currently stand regarding our COVID-19 response:

  • Our previous communication on April 6, 2020, announced our program suspension would continue in alignment with the Governor’s statewide closure until May 1. Given that the COVID-19 pandemic is still not under control to the standards of the Federal and State health officials, congregate programs like ours will remain suspended until at least June.
  • We are building on the talent and resourcefulness of our teams to look creatively at how our essential services can be provided differently and safely in this new environment.
  • Our State customer has approved in-home JDT supports, and our leadership team is finalizing operational plans to provide them.
  • Staff interested in participating in the creative process of program re-design should contact Mark Malady at mark.malady@hsireno.com.
  • We will continue to communicate work opportunities as they arise and process payroll the same way it occurred this last pay period that paid Friday, 4/24.
  • A reminder of some of the great things we’ve been able to accomplish during these dynamic and uncertain times:
    • We quickly adapted to our changing environments to continue critical operations remotely and provide essential production and services for people served.
    • The passion and dedication of several direct support employees provided residential services that helped to fill a critical gap in our service community.
    • Our leadership and administrative teams have analyzed and implemented several new sets of complex federal regulations, maximizing our resources so that we can keep employees paid and maintained in benefit programs, including securing loans for both HSI & WARC through the Federal CARES ACT Payroll Protection Plan.
    • We’ve been able to obtain and maintain PPE supplies while shortages have been rampant.

We will continue to communicate updates and information as we have them, thank you all for your continued dedication and passion towards our mission!

**Keep in touch and KEEP CHECKING BACK here, on ADP and at the website (hsireno.org under Staff Resources) for the latest updates regarding the status of our operations. Stay safe!**

JDT and Day Services Update: People Served & Support Teams

JDT and Day Services Update: People Served & Support Teams

Dear Program Participant and Support Team Members,

First, we hope this communication finds you and your family well. As you know, HSI’s programs have been suspended since March 18, 2020, in compliance with federal and state declarations to stay home and practice physical distancing. Our previous communication on April 3, 2020, announced our program suspension would continue in alignment with the Governor’s statewide closure until May 1. Given that the COVID-19 pandemic is still not under control to the standards of the Federal and State health officials, congregate programs like ours will remain suspended until June.

Given this new reality, our leadership team is examining creative strategies to potentially resume services while maintaining Federal and State guidelines to minimize the risk of spread. In the spirit of creativity, we are considering several ideas and want you to provide feedback.

Pre-COVID-19, a typical day at HSI could have 120-200 people (people served and staff) at our location each day. Guidance for re-opening locations is variable. Some guidance says no more than 10 people can congregate and other guidance, the one we follow at HSI, says no more than one person per 200 square feet may congregate and masks must be worn. So, 120-200 people at 555 Reactor Way would not work.

We are thinking that in the interim we could offer in-home Jobs and Day Services.  Services such as iChoose (Day Habilitation) or iWork (Pre-Vocational services)? Or we offer services for very small groups at some satellite locations closer to where people live? These ideas and subsequent plans would include maintenance of all precautions for sanitation, physical distance, personal protective equipment (PPE), and so on.

The good news is that the state of Nevada’s Sierra Regional Center has approved temporary in-home Jobs and Day Training (JDT) services for people who could benefit from these services. Plus, we have been thinking through how to do this as well, so that idea is viable already. The following steps are provided if you are interested to access in-home JDT services:

  • Let your Service Coordinator know, as you’ll need to start with a team meeting (with the person and their support team)
    • Identify what supports would be needed in their home
    • How many days, how many hours per day
  • Upon your support team’s approval, HSI would complete a home visit to determine that a proper environment exists to accomplish both the program support goals and to maintain safety
  • HSI would identify potential staff members who could work with the person
  • Given a match between a person served, their support team, and an HSI staff, HSI will follow protocols for new in-home JDT Services. HSI In-home JDT protocol will:
    • Develop processes to create a consistent in-home staffing work schedule. Consistency of schedule and staff will support effective program services while minimizing the number of different people served by any one HSI staff member during the week.
      • Prior to each shift and before arriving at an in-home assignment, ALL HSI staff will have their temperature taken and answer basic COVID-19 screening questions
    • HSI provides all appropriate PPE to the staff based upon the person being served, gloves, masks, disinfecting supplies, etc.
    • HSI provides programming materials as available, unique program materials may need to be identified and requested and paid for by the person’s support team.

So, here’s where your feedback will be critical. Would you or your family member like to consider in-home JDT supports for the next 2-3 months as we await further federal and state guidance? In order to build an in-home program, we need to understand what in-home supports, how many days and how many hours you would be interested in.

If you would like to help us and the state gauge interest, please answer the questions below by 5/1/20. If you have any questions, contact Mark Malady, via email.

Create your own user feedback survey

On behalf of our staff and leadership team, thank you for your input and understanding. We will communicate more as soon as we have more information to share. Please know that we are doing everything we can to maintain our organization and our great staff.

Sincerely,

Mark Malady
Director of Programs

iCelerate – High Sierra Industries Makes More Than 1,100 Washable and Reusable Face Coverings to Help Families in Need

iCelerate – High Sierra Industries Makes More Than 1,100 Washable and Reusable Face Coverings to Help Families in Need

Pictured: Jimmy Breslin, HSI Community Development Officer, delivering more than 1,100 face coverings to the Boys and Girls Club.

Many fantastic people in our community are making masks and face coverings but at iCelerate – High Sierra Industries (HSI) we know there are some populations that can fall through the gap, especially during times of a crisis. And what if you don’t have access to, or can’t afford fabric, or have sewing skills?

Although HSI’s day service facility operations are closed, the iWork job training and employment program is operating. The iWork division is an essential business because it supplies assemblies to other essential business in our area. While practicing safe workplace protocols, in addition to our contract work, HSI also found a way to give back and help our community, most importantly, to those families who are often overlooked when it comes to accessing vital resources.

Custom Ink generously donated several hundred poly-cotton blend t-shirts. We found that the Center for Disease Control suggests the blend is a better barrier than other fabrics if you don’t have access to an actual mask. From the t-shirts we made more than 1,100 washable and reusable face coverings, that can be customized to different size and require no sewing. These face coverings were delivered to the Boys and Girls Club of Truckee Meadows. They will hand them out — with English and Spanish instructions for cutting slits that fit over the ears, on Thursday as part of their weekly Food Pantry distribution with the Food Bank of Northern Nevada.

“People with disabilities are just like you and me and with our heightened abilities to evaluate situations through a lens of equity and inclusion, we’re able to quickly identify a need or deficiencies in processes. It’s what we do every day in our learning systems that help people with disabilities. We identified a need in our community and put our assembly skills to the test to produce more than 1,100 washable face coverings for families.” says LaVonne Brooks, CEO iCelerate – High Sierra Industries. “We are so thankful for the quick response by Custom Ink to deliver us hundreds of t-shirts at a moment’s notice to put the l’s face covering design into production.”

The face coverings are now available through the Boys and Girls Club of Truckee Meadows and are distributed through their Food Pantry project in conjunction with the Food Bank of Northern Nevada. Learn more at: https://bgctm.org/covid19-programming/.

Instructions included in each package on how to properly fit the face covering, in English and Spanish, based on CDC’s guidelines.

Employee COVID-19 Update 4-28-20

COVID-19 Employee Update 4-6-20

Hello, everyone, I hope this email finds you and your families well.

As you know, last week our Governor extended the “Stay Home for Nevada” directive. This means schools and all non-essential businesses are to remain closed until April 30. In compliance with this emergency, mandatory directive, HSI will begin to reopen facility-based services on May 5. Employees should plan to return to work on May 1, to give us a few days of preparation prior to welcoming back the people with disabilities we support.

Given the continued closure of most of our facility-based services, there are some changes you need to be aware of to your pay and timekeeping.

Starting with this new pay period, Monday, 4/6, through re-opening, paid leave will continue to be available for employees who are available to work but do not have work available. Again, if you have responded to work when available and do not get a work assignment, you will continue to be paid and the hours for which you are paid will no longer be coded PTO. HR will fill out the paid leave portion of the time card; hours worked must still be recorded by employees or supervisors.

QWhat work is available?
A: Day Habilitation services are essential services and have been approved by the State to be provided in homes. Given this, we anticipate increased Day Habilitation and JDT work becoming available for Day Habilitation staff as we learn more about those who want these services. Day Habilitation staff will be receiving specific instructions on what work is available, where and when. We will communicate the process for how to provide your availability to work later this week.

Q: What if I am unavailable to work?
A: Unless you meet one of the identified COVID-19 related eligibility criteria for not working, you will not be paid HSI/WARC leave or Federal paid leave for the time during which paid work was available.

Employees who fall into one of the Federal COVID-19 eligibility criteria may receive a specific type of paid leave created through the Family First Coronavirus Response Act. You will be required to provide specific documentation regarding your circumstances. Please email Monica or Genny if you think you might be eligible for this leave. For your reference, there is a poster about this leave available in the resources section of our ADP home page.

Certain COVID-19 related reasons for being unavailable for work might qualify you to receive HSI/WARC paid leave, depending on the circumstances. Inability to work will be addressed on a case by case basis. If you believe this applies to you, please email Genny (genny.wilson@hsireno.com) or Monica (monica.dana@hsireno.com).

Employees who are unavailable or are unable to work identified shifts due to personal reasons (not included in the COVID-19 criteria) may use available PTO.

Thank you so much for your dedication and responsiveness. Let’s take care of ourselves and each other!

On behalf of our Leadership Team,

LaVonne Brooks
President & CEO, HSI/WARC/iCelerate

Employee COVID-19 Update – March 25

Employee COVID-19 Update – March 25

We have some updates since our temporary closure on 3/18/2020. Unless you have resigned, you still have a job and will continue to get paid through 4/20/2020.

  • Check the ADP website or hsireno.org every two days for updates from us.We also have a notice for you posted on the forms site here on ADP.
  • Payroll has been processed and you should receive your normal pay.
  • If you have questions regarding your employment status or benefits (i.e. are considering filing for unemployment, concerned about your pay, etc.) please reach out to monica.dana@hsireno.comor genny.wilson@hsireno.comprior to taking action. Failure to do so creates more paperwork and processing.
  • If you meet any of the conditions listed below, reach out to monica.dana@hsireno.comor genny.wilson@hsireno.comright away so our limited financial resources can stretch further:
    • You are subject to a Federal, State, or local quarantine or isolation order related to COVID-19(this would have been told to you by the health department or your doctor).
    • You have been advised by a health care provider to self-quarantine due to concerns related to COVID-19.
    • You are experiencing symptoms of COVID-19 and seeking a medical diagnosis.
    • You are caring for an individual who is subject to an order as described in the first bullet above or has been advised as described in the second bullet above.
    • You are caring for your son or daughter because school or place of care of your son or daughter has been closed, or the child care provider of your son or daughter is unavailable, due to COVID-19 precautions.
    • You are experiencing any other substantially similar condition specified by the Secretary of Health and Human Services in consultation with the Secretary of the Treasury and the Secretary of Labor.
  • We are an essential business and continue to operate. We need your help to ensure the people we serve are safe and receiving needed services. Please respond to calls from Lisa for assistance filling in where needed.
  • For those of you not working during the temporary closure, we will continue to update you on planned return to work dates. Right now that is slated for 4/20/2020; however, this might change. For the next pay period, we continue to provide paid leave in accordance with laws, regulations, and existing financial resources.

Thanks again … your dedication and understanding during these dynamic times are very much appreciated.